Roller shutter repairs Thetford

A short video of your shutter running, from Thetford or anywhere in Norfolk, helps us work out whether the fault is the curtain, motor or controls. If a break-in has damaged a shutter in Thetford or elsewhere in Norfolk, ring our 24/7 emergency line and we'll tell you the arrival time when you call.

Work in Thetford is run from Birmingham, roughly 112 miles away, with teams booked for the whole job so it is finished in one visit wherever possible. Postcodes we work in around here include IP24, and we also cover Bury St Edmunds, Dereham and Ely nearby.

What do we fix in Thetford?

Stuck open or closedWe find out whether the curtain, motor, brake or controls are the cause, then work out how to release it safely.

Curtain out of its guidesImpact and wear can push the curtain out of the guide rails. We refit it and straighten or replace the guides.

Controls and remotesKey switches, push buttons, receivers and handsets are tested and replaced, and limits are reset.

What does it cost in Thetford?

A roller shutter repair costs £125 to £695 ex VAT for most repairs. A few damaged laths or a control fault sit at the lower end, and a new motor towards the top. If a video of the shutter running does not show the cause, we book a charged diagnostic visit, from £125 ex VAT. You are told that figure before we come out.

Where a video is not enough, a charged diagnostic visit to your Thetford premises finds the fault, and you know that cost in advance. If you can't close, we phase the work: one bay at a time, with the unit left secure and weathertight every night.

Common questions

Can you come out to Thetford for a survey?

Yes. New shopfronts and full refurbishments get a free survey in Thetford. Repairs are a charged visit, and we tell you the cost of the visit before anyone comes out.

Do I need planning permission to repair a shutter?

Usually not. A like-for-like repair in England does not normally need planning permission, although fitting a new external shutter often does. Changing the curtain type or the box could count as a change, so check first, as rules differ in Scotland, Wales and Northern Ireland.

Can you repair any make of shutter?

Many faults can be repaired on most makes, because laths, guides, motors and controls come from common component suppliers. Where a part has been discontinued, we look for a compatible alternative and tell you before ordering it.

Can you board up a shop in Thetford out of hours?

Yes. The emergency line is open 24/7 for break-ins and smashed glass in Thetford. We will tell you the arrival time when you call.

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Roller shutter repairs in Thetford