Roller shutter repairs Norwich

Where a video is not enough, a charged diagnostic visit to your Norwich premises finds the fault, and you know that cost in advance. Repairing your Norwich shutter like for like is usually simple, but check with your council before changing its look, as planning rules differ across the UK.

We are based in Great Barr, Birmingham, about 135 miles away, and send fitting teams across the East of England. Travel is included in your written quote, not added afterwards. Postcodes we work in around here include NR1, NR2, NR3, and we also cover Dereham, Great Yarmouth and Lowestoft nearby.

What do we fix in Norwich?

Curtain out of its guidesImpact and wear can push the curtain out of the guide rails. We refit it and straighten or replace the guides.

Stuck open or closedWe find out whether the curtain, motor, brake or controls are the cause, then work out how to release it safely.

Manual shutters and springsSpring-balanced shutters hold stored tension, so spring work is left to trained hands rather than attempted by staff.

What does it cost in Norwich?

A roller shutter repair costs £125 to £695 ex VAT for most repairs. A few damaged laths or a control fault sit at the lower end, and a new motor towards the top. If a video of the shutter running does not show the cause, we book a charged diagnostic visit, from £125 ex VAT. You are told that figure before we come out.

If a shutter at your Norwich shop has stopped part way, do not force it, as a curtain under strain can bend or drop. Most fitting can be done early, late or at weekends, so a Norwich shop can keep trading through the work.

Common questions

Can you come out to Norwich for a survey?

Yes. New shopfronts and full refurbishments get a free survey in Norwich. Repairs are a charged visit, and we tell you the cost of the visit before anyone comes out.

Can you repair any make of shutter?

Many faults can be repaired on most makes, because laths, guides, motors and controls come from common component suppliers. Where a part has been discontinued, we look for a compatible alternative and tell you before ordering it.

Can I open my shutter by hand if the motor fails?

Usually yes, if it has a manual override such as a crank handle or hand chain. Follow the maker's instructions and do not force it. If there is no override or the curtain has jammed, leave it alone, because forcing it can bend laths or drop the curtain.

Can you board up a shop in Norwich out of hours?

Yes. The emergency line is open 24/7 for break-ins and smashed glass in Norwich. We will tell you the arrival time when you call.

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Roller shutter repairs in Norwich