Roller shutter repairs Chester-le-Street

Where a video is not enough, a charged diagnostic visit to your Chester-le-Street premises finds the fault, and you know that cost in advance. Landlords with shuttered units in Chester-le-Street and across County Durham can move to planned servicing, rather than only calling when a shutter jams.

Work in Chester-le-Street is run from Birmingham, roughly 161 miles away, with teams booked for the whole job so it is finished in one visit wherever possible. Our Chester-le-Street work takes in DH2. Neighbouring Washington and Stanley are covered too.

What can we sort out in Chester-le-Street?

Curtain out of its guidesImpact and wear can push the curtain out of the guide rails. We refit it and straighten or replace the guides.

Stuck open or closedWe find out whether the curtain, motor, brake or controls are the cause, then work out how to release it safely.

Manual shutters and springsSpring-balanced shutters hold stored tension, so spring work is left to trained hands rather than attempted by staff.

What does it cost in Chester-le-Street?

A roller shutter repair costs £125 to £695 ex VAT for most repairs. A few damaged laths or a control fault sit at the lower end, and a new motor towards the top. If a video of the shutter running does not show the cause, we book a charged diagnostic visit, from £125 ex VAT. You are told that figure before we come out.

If a break-in has damaged a shutter in Chester-le-Street or elsewhere in County Durham, ring our 24/7 emergency line and we'll tell you the arrival time when you call. We protect the pavement and your stock, keep the opening secure at the end of every shift, and leave the Chester-le-Street site clean.

Common questions

Do you work in DH2?

Yes. Chester-le-Street and the DH2 postcodes are covered, as is the rest of County Durham. Send your postcode with your enquiry and we will come back to you with the next step.

How often should a shop roller shutter be serviced?

Follow the maker's or installer's instructions, because the interval depends on the shutter and how often it runs. Many owners book one planned service a year. Powered shutters at work premises must be kept safe, so a written service record is worth keeping.

Can I open my shutter by hand if the motor fails?

Usually yes, if it has a manual override such as a crank handle or hand chain. Follow the maker's instructions and do not force it. If there is no override or the curtain has jammed, leave it alone, because forcing it can bend laths or drop the curtain.

Can you board up a shop in Chester-le-Street out of hours?

Yes. The emergency line is open 24/7 for break-ins and smashed glass in Chester-le-Street. We will tell you the arrival time when you call.

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Roller shutter repairs in Chester-le-Street