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County Durham

Roller shutter repairs in County Durham

A short video of your shutter running, from County Durham or anywhere in the North East, helps us work out whether the fault is the curtain, motor or controls.

Engineer repairing a roller shutter motor

Landlords with shuttered units in County Durham and across the North East can move to planned servicing, rather than only calling when a shutter jams. Where a video is not enough, a charged diagnostic visit to your County Durham premises finds the fault, and you know that cost in advance.

What do we fix in County Durham?

Motor failureA failed motor is tested and replaced with a unit sized for the curtain and barrel.
Curtain out of its guidesImpact and wear can push the curtain out of the guide rails. We refit it and straighten or replace the guides.
Stuck open or closedWe find out whether the curtain, motor, brake or controls are the cause, then work out how to release it safely.

How much does it cost in County Durham?

As a guide, allow £125 to £695 ex VAT for most repairs. If a shutter at your County Durham shop has stopped part way, do not force it, as a curtain under strain can bend or drop. The price we confirm in writing includes travel and access.

Which towns do you cover?

Common questions

Do you cover all of County Durham?

Yes. ShopFronts UK works across County Durham, including Bishop Auckland, Chester-le-Street, Consett, Darlington.

Can I open my shutter by hand if the motor fails?

Usually yes, if it has a manual override such as a crank handle or hand chain. Follow the maker's instructions and do not force it. If there is no override or the curtain has jammed, leave it alone, because forcing it can bend laths or drop the curtain.

Can you repair any make of shutter?

Many faults can be repaired on most makes, because laths, guides, motors and controls come from common component suppliers. Where a part has been discontinued, we look for a compatible alternative and tell you before ordering it.

Do I need planning permission to repair a shutter?

Usually not. A like-for-like repair in England does not normally need planning permission, although fitting a new external shutter often does. Changing the curtain type or the box could count as a change, so check first, as rules differ in Scotland, Wales and Northern Ireland.

Book a repair visit

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Roller shutter repairs in County Durham

One contract, written quote and a 10-year workmanship guarantee.

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