Tyne and Wear
Shop lock repairs in Tyne and Wear
Shops in Tyne and Wear and the rest of the North East must keep fire exits usable, so we check that any new lock still lets people leave.

After lost keys or a change of staff at your Tyne and Wear premises, a new cylinder is often enough, and the lock case can stay. If a break-in at your Tyne and Wear premises leaves a door that will not lock, ring the 24/7 emergency line and we'll tell you the arrival time when you call.
What do we fix in Tyne and Wear?
How much does it cost in Tyne and Wear?
As a guide, allow £125 to £345 ex VAT per lock. Insurance conditions can name particular lock standards, so check your policy before we change a lock on premises in Tyne and Wear or elsewhere in the North East. We set out every cost in writing before work starts.
Which towns do you cover?
- Gateshead
- Hebburn
- Jarrow
- Newcastle upon Tyne
- North Shields
- South Shields
- Sunderland
- Wallsend
- Washington
- Whitley Bay
Common questions
Do you cover all of Tyne and Wear?
Yes. ShopFronts UK works across Tyne and Wear, including Gateshead, Hebburn, Jarrow, Newcastle upon Tyne.
What lock do I need for my insurance?
Your policy decides that, so read the security conditions or ask your broker. Some policies name BS 3621 locks or set other terms. We can tell you what is fitted and what the door can take, but the insurer decides whether it meets their conditions.
Do I need a new lock or just a new cylinder?
Often just a new cylinder. If keys are lost or the key is stiff, changing the cylinder usually solves it. If the bolt is worn, the case is bent or the door has been forced, the lock case needs replacing, which we confirm from photos or a visit.
Can I lock a fire exit at night?
Only while the building is empty. Whenever people are inside, an emergency door must open without a key. The Regulatory Reform (Fire Safety) Order 2005 sets this in England and Wales, and Scotland and Northern Ireland have their own fire safety law.
Shop lock repairs in Tyne and Wear
One contract, written quote and a 10-year workmanship guarantee.