Roller shutter repairs Stourbridge

Landlords with shuttered units in Stourbridge and across the West Midlands can move to planned servicing, rather than only calling when a shutter jams. Where a video is not enough, a charged diagnostic visit to your Stourbridge premises finds the fault, and you know that cost in advance.

At roughly 12 miles from Great Barr, Stourbridge is close to home for us. Survey visits are straightforward to arrange. Our Stourbridge work takes in DY5, DY6, DY8. Neighbouring Brierley Hill and Kingswinford are covered too.

Which faults do we deal with in Stourbridge?

Stuck open or closedWe find out whether the curtain, motor, brake or controls are the cause, then work out how to release it safely.

Curtain out of its guidesImpact and wear can push the curtain out of the guide rails. We refit it and straighten or replace the guides.

Controls and remotesKey switches, push buttons, receivers and handsets are tested and replaced, and limits are reset.

What does it cost in Stourbridge?

A roller shutter repair costs £125 to £695 ex VAT for most repairs. A few damaged laths or a control fault sit at the lower end, and a new motor towards the top. If a video of the shutter running does not show the cause, we book a charged diagnostic visit, from £125 ex VAT. You are told that figure before we come out.

If a shutter at your Stourbridge shop has stopped part way, do not force it, as a curtain under strain can bend or drop. We protect the pavement and your stock, keep the opening secure at the end of every shift, and leave the Stourbridge site clean.

Common questions

Can you come out to Stourbridge for a survey?

Yes. New shopfronts and full refurbishments get a free survey in Stourbridge. Repairs are a charged visit, and we tell you the cost of the visit before anyone comes out.

How often should a shop roller shutter be serviced?

Follow the maker's or installer's instructions, because the interval depends on the shutter and how often it runs. Many owners book one planned service a year. Powered shutters at work premises must be kept safe, so a written service record is worth keeping.

Can I open my shutter by hand if the motor fails?

Usually yes, if it has a manual override such as a crank handle or hand chain. Follow the maker's instructions and do not force it. If there is no override or the curtain has jammed, leave it alone, because forcing it can bend laths or drop the curtain.

What do I do if my shop in Stourbridge is broken into?

Call the police first if a crime is in progress, then call our 24/7 line on 0800 088 6341. We will tell you the arrival time when you call, and board up or reglaze so the premises are secure.

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Roller shutter repairs in Stourbridge