24/7 emergency line for break-ins and smashed glassCall 0800 088 6341

Derry, Northern Ireland

Roller shutter repairs in Derry

Landlords with shuttered units in Derry and across Northern Ireland can move to planned servicing, rather than only calling when a shutter jams.

Engineer repairing a roller shutter motor

A short video of your shutter running, from Derry or anywhere in Northern Ireland, helps us work out whether the fault is the curtain, motor or controls. If a shutter at your Derry shop has stopped part way, do not force it, as a curtain under strain can bend or drop.

Derry is by arrangement: we confirm the survey and fitting dates when you enquire, and any travel cost is shown on your quote. We cover BT47, BT48 and the surrounding streets, along with Coleraine, Omagh and Ballymena.

What do we fix in Derry?

Manual shutters and springsSpring-balanced shutters hold stored tension, so spring work is left to trained hands rather than attempted by staff.
Motor failureA failed motor is tested and replaced with a unit sized for the curtain and barrel.
Controls and remotesKey switches, push buttons, receivers and handsets are tested and replaced, and limits are reset.

What does it cost in Derry?

A roller shutter repair costs £125 to £695 ex VAT for most repairs. A few damaged laths or a control fault sit at the lower end, and a new motor towards the top. If a video of the shutter running does not show the cause, we book a charged diagnostic visit, from £125 ex VAT. You are told that figure before we come out.

Repairing your Derry shutter like for like is usually simple, but check with your council before changing its look, as planning rules differ across the UK. We protect the pavement and your stock, keep the opening secure at the end of every shift, and leave the Derry site clean.

Common questions

Do you cover Derry?

Yes, by arrangement. Send your postcode with your enquiry and we will confirm survey and fitting dates for Derry, and any travel cost.

A vehicle hit my shutter. Can it be repaired?

Often yes. Damaged laths can be replaced, but a bent barrel or distorted guides may need new parts or a new shutter. We can provide photos and an itemised invoice for an insurer, although the outcome of any claim is for them to decide.

Can I open my shutter by hand if the motor fails?

Usually yes, if it has a manual override such as a crank handle or hand chain. Follow the maker's instructions and do not force it. If there is no override or the curtain has jammed, leave it alone, because forcing it can bend laths or drop the curtain.

Do the same rules apply in Northern Ireland?

Rules differ in Northern Ireland, so we confirm what applies to your premises before work starts.

What do I do if my shop in Derry is broken into?

Call the police first if a crime is in progress, then call our 24/7 line on 0800 088 6341. Derry is by arrangement, so we will tell you whether and when we can attend.

Nearby

More in Derry

Area
Northern Ireland
Postcodes
BT47, BT48
Guide price
from £125 ex VAT
Guarantee
10-year workmanship

Book a repair visit

Tell us what has gone wrong. Send photos when we reply and we can often price it without a visit.

Choose the closest match.
Enter a UK postcode.
Enter your name.
Enter a UK phone number.
Enter your email address.

Call nowGet a quote