24/7 emergency line for break-ins and smashed glassCall 0800 088 6341

Ashford, Kent

Roller shutter repairs in Ashford

Landlords with shuttered units in Ashford and across Kent can move to planned servicing, rather than only calling when a shutter jams.

Engineer repairing a roller shutter motor

A short video of your shutter running, from Ashford or anywhere in Kent, helps us work out whether the fault is the curtain, motor or controls. If a shutter at your Ashford shop has stopped part way, do not force it, as a curtain under strain can bend or drop.

We are based in Great Barr, Birmingham, about 153 miles away, and send fitting teams across the South East. Travel is included in your written quote, not added afterwards. Jobs in TN23, TN24 are planned alongside Canterbury and Folkestone.

Which faults do we deal with in Ashford?

Manual shutters and springsSpring-balanced shutters hold stored tension, so spring work is left to trained hands rather than attempted by staff.
Stuck open or closedWe find out whether the curtain, motor, brake or controls are the cause, then work out how to release it safely.
Motor failureA failed motor is tested and replaced with a unit sized for the curtain and barrel.

What does it cost in Ashford?

A roller shutter repair costs £125 to £695 ex VAT for most repairs. A few damaged laths or a control fault sit at the lower end, and a new motor towards the top. If a video of the shutter running does not show the cause, we book a charged diagnostic visit, from £125 ex VAT. You are told that figure before we come out.

Where a video is not enough, a charged diagnostic visit to your Ashford premises finds the fault, and you know that cost in advance. Tell us your opening hours when you book and we will plan the Ashford job around them, with overnight or weekend fitting where the work allows.

Common questions

Can you come out to Ashford for a survey?

Yes. New shopfronts and full refurbishments get a free survey in Ashford. Repairs are a charged visit, and we tell you the cost of the visit before anyone comes out.

Can I open my shutter by hand if the motor fails?

Usually yes, if it has a manual override such as a crank handle or hand chain. Follow the maker's instructions and do not force it. If there is no override or the curtain has jammed, leave it alone, because forcing it can bend laths or drop the curtain.

Do I need planning permission to repair a shutter?

Usually not. A like-for-like repair in England does not normally need planning permission, although fitting a new external shutter often does. Changing the curtain type or the box could count as a change, so check first, as rules differ in Scotland, Wales and Northern Ireland.

What do I do if my shop in Ashford is broken into?

Call the police first if a crime is in progress, then call our 24/7 line on 0800 088 6341. We will tell you the arrival time when you call, and board up or reglaze so the premises are secure.

Nearby

More in Ashford

Area
Kent
Postcodes
TN23, TN24
Guide price
from £125 ex VAT
Guarantee
10-year workmanship

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