24/7 emergency line for break-ins and smashed glassCall 0800 088 6341

Basingstoke, Hampshire

Roller shutter repairs in Basingstoke

A short video of your shutter running, from Basingstoke or anywhere in Hampshire, helps us work out whether the fault is the curtain, motor or controls.

Engineer repairing a roller shutter motor

If a break-in has damaged a shutter in Basingstoke or elsewhere in Hampshire, ring our 24/7 emergency line and we'll tell you the arrival time when you call. Repairing your Basingstoke shutter like for like is usually simple, but check with your council before changing its look, as planning rules differ across the UK.

Basingstoke is around 95 miles from our Birmingham base. Teams travel, so the distance is planned into the job and shown on your quote. Jobs in RG21, RG22, RG23 are planned alongside Farnham and Sandhurst.

Which faults do we deal with in Basingstoke?

Bent or damaged lathsDamaged laths are slid out and replaced where the profile is available, without renewing the whole curtain.
Curtain out of its guidesImpact and wear can push the curtain out of the guide rails. We refit it and straighten or replace the guides.
Manual shutters and springsSpring-balanced shutters hold stored tension, so spring work is left to trained hands rather than attempted by staff.

What does it cost in Basingstoke?

A roller shutter repair costs £125 to £695 ex VAT for most repairs. A few damaged laths or a control fault sit at the lower end, and a new motor towards the top. If a video of the shutter running does not show the cause, we book a charged diagnostic visit, from £125 ex VAT. You are told that figure before we come out.

Landlords with shuttered units in Basingstoke and across Hampshire can move to planned servicing, rather than only calling when a shutter jams. We protect the pavement and your stock, keep the opening secure at the end of every shift, and leave the Basingstoke site clean.

Common questions

Can you come out to Basingstoke for a survey?

Yes. New shopfronts and full refurbishments get a free survey in Basingstoke. Repairs are a charged visit, and we tell you the cost of the visit before anyone comes out.

Can you repair any make of shutter?

Many faults can be repaired on most makes, because laths, guides, motors and controls come from common component suppliers. Where a part has been discontinued, we look for a compatible alternative and tell you before ordering it.

Do I need planning permission to repair a shutter?

Usually not. A like-for-like repair in England does not normally need planning permission, although fitting a new external shutter often does. Changing the curtain type or the box could count as a change, so check first, as rules differ in Scotland, Wales and Northern Ireland.

What do I do if my shop in Basingstoke is broken into?

Call the police first if a crime is in progress, then call our 24/7 line on 0800 088 6341. We will tell you the arrival time when you call, and board up or reglaze so the premises are secure.

Nearby

More in Basingstoke

Area
Hampshire
Postcodes
RG21, RG22, RG23, RG24
Guide price
from £125 ex VAT
Guarantee
10-year workmanship

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