Roller shutter repairs Penrith

Where a video is not enough, a charged diagnostic visit to your Penrith premises finds the fault, and you know that cost in advance. A short video of your shutter running, from Penrith or anywhere in Cumbria, helps us work out whether the fault is the curtain, motor or controls.

We are based in Great Barr, Birmingham, about 151 miles away, and send fitting teams across the North West. Travel is included in your written quote, not added afterwards. Postcodes we work in around here include CA10, CA11, and we also cover Carlisle, Kendal and Workington nearby.

Which faults do we deal with in Penrith?

Stuck open or closedWe find out whether the curtain, motor, brake or controls are the cause, then work out how to release it safely.

Curtain out of its guidesImpact and wear can push the curtain out of the guide rails. We refit it and straighten or replace the guides.

Manual shutters and springsSpring-balanced shutters hold stored tension, so spring work is left to trained hands rather than attempted by staff.

What does it cost in Penrith?

A roller shutter repair costs £125 to £695 ex VAT for most repairs. A few damaged laths or a control fault sit at the lower end, and a new motor towards the top. If a video of the shutter running does not show the cause, we book a charged diagnostic visit, from £125 ex VAT. You are told that figure before we come out.

If a shutter at your Penrith shop has stopped part way, do not force it, as a curtain under strain can bend or drop. Most fitting can be done early, late or at weekends, so a Penrith shop can keep trading through the work.

Common questions

Can you come out to Penrith for a survey?

Yes. New shopfronts and full refurbishments get a free survey in Penrith. Repairs are a charged visit, and we tell you the cost of the visit before anyone comes out.

How often should a shop roller shutter be serviced?

Follow the maker's or installer's instructions, because the interval depends on the shutter and how often it runs. Many owners book one planned service a year. Powered shutters at work premises must be kept safe, so a written service record is worth keeping.

A vehicle hit my shutter. Can it be repaired?

Often yes. Damaged laths can be replaced, but a bent barrel or distorted guides may need new parts or a new shutter. We can provide photos and an itemised invoice for an insurer, although the outcome of any claim is for them to decide.

What do I do if my shop in Penrith is broken into?

Call the police first if a crime is in progress, then call our 24/7 line on 0800 088 6341. We will tell you the arrival time when you call, and board up or reglaze so the premises are secure.

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Roller shutter repairs in Penrith