Automatic door repairs Tyne and Wear

Faults on a Tyne and Wear automatic door usually need testing on site, so expect a charged diagnostic visit unless a video shows the cause clearly. If the automatic door at your Tyne and Wear premises is closing on people, switch it off and keep it out of use until it has been checked.

What do we fix in Tyne and Wear?

Track and floor guide damageGrit and impact damage make sliding doors bind. We clean or replace the track and refit the floor guide.

Sensor faultsActivation and safety sensors drift, get knocked or fail. We realign or replace them, then test the detection zones.

Controller and drive faultsFailed control boards and motors are replaced where parts are available, or a new operator is proposed if they are not.

How much does it cost in Tyne and Wear?

Budget £165 to £895 ex VAT for most repairs. Some parts for older automatic doors in Tyne and Wear or the North East may be discontinued, so we check availability before recommending a repair or a new operator. The price we confirm in writing includes travel and access.

Which towns do you cover?

Common questions

Do you cover all of Tyne and Wear?

Yes. ShopFronts UK works across Tyne and Wear, including Gateshead, Hebburn, Jarrow, Newcastle upon Tyne.

Is it safe to keep using an automatic door that stops or reverses?

Not if it is touching people or ignoring someone in the doorway. Switch it off and keep it out of use until it has been checked. Intermittent faults are often in the sensors, which are also the door's main safety devices.

Do automatic doors have to be serviced by law?

No single fixed legal interval applies, but the law expects them to be kept safe. In Great Britain, the Workplace (Health, Safety and Welfare) Regulations 1992 require such equipment to be maintained in working order. Maker's instructions and BS EN 16005 guide what gets checked.

What if my automatic door was damaged in a break-in?

Call the 24/7 emergency line if the entrance cannot be secured, and we'll tell you the arrival time when you call. Damaged glass, track or operators are then priced as a repair. We can provide photos and an itemised invoice, but only your insurer can decide on a claim.

Book a repair visit

Tell us what has gone wrong. Send photos when we reply and we can often price it without a visit.

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Automatic door repairs in Tyne and Wear