Accessible shop entrances Tyne and Wear

Clear signs, a call bell and a visible handle are low-cost changes that help people in Tyne and Wear and across the North East use your entrance independently. A heavy closer is a common barrier, and adjusting or replacing it may be the simplest first step at your Tyne and Wear premises.

What do we offer in Tyne and Wear?

Level thresholdThe sill and floor are reworked to remove a small step, with a weather seal and drainage.

Permanent rampA fixed ramp with landings and handrails, where the forecourt or private land has space. Gradient and length follow the design guidance.

Contrast, handles and call pointsVisible handles, manifestation and a call bell help people with sight loss or a limited grip.

How much does it cost in Tyne and Wear?

The guide price is £495 to £3,495 ex VAT depending on the work. What counts as a reasonable adjustment depends on your business, so we price different options for owners in the North East to weigh up for their Tyne and Wear shop. Your written quote shows travel, access and any out-of-hours work.

Check the planning rules for Tyne and Wear

Which towns do you cover?

Common questions

Do you cover all of Tyne and Wear?

Yes. ShopFronts UK works across Tyne and Wear, including Gateshead, Hebburn, Jarrow, Newcastle upon Tyne.

What ramp gradient should I aim for?

A gradient of 1:12 is the steepest normally accepted, and only on short flights. In England, Approved Document M gives 1:12 for 2 m, 1:15 for 5 m and 1:20 for 10 m, and BS 8300 gives similar guidance. Scotland, Wales and Northern Ireland have their own documents.

Do I need permission to put a ramp on the pavement?

Usually yes. The pavement is normally public highway, so the highway authority must agree, and a ramp beyond the property line is rarely allowed. Planning permission may also be needed, and listed buildings need consent. We check the boundary and go through the options with you.

Is a shop legally required to have a ramp?

Not automatically. The Equality Act 2010 requires service providers in England, Scotland and Wales to make reasonable adjustments, and it sets no fixed ramp gradient. Northern Ireland uses the Disability Discrimination Act 1995. What counts as reasonable depends on the premises, cost and resources.

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Accessible shop entrances in Tyne and Wear