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Surrey

Accessible shop entrances in Surrey

Clear signs, a call bell and a visible handle are low-cost changes that help people in Surrey and across the South East use your entrance independently.

Wheelchair user on a ramp approaching an automatic shop door

A single step at a Surrey shop door can stop some customers coming in, so we look at the whole approach and not just the door. A heavy closer is a common barrier, and adjusting or replacing it may be the simplest first step at your Surrey premises.

What do we offer in Surrey?

Wider door setA wider leaf, or removing a side panel, can bring the clear width up.
Contrast, handles and call pointsVisible handles, manifestation and a call bell help people with sight loss or a limited grip.
Permanent rampA fixed ramp with landings and handrails, where the forecourt or private land has space. Gradient and length follow the design guidance.

How much does it cost in Surrey?

As a guide, allow £495 to £3,495 ex VAT depending on the work. Before designing a ramp for your Surrey entrance, we check where your boundary ends, as most pavements belong to the highway or roads authority. We set out every cost in writing before work starts.

Check the planning rules for Surrey

Which towns do you cover?

Common questions

Do you cover all of Surrey?

Yes. ShopFronts UK works across Surrey, including Camberley, Epsom, Farnham, Guildford.

Do I need permission to put a ramp on the pavement?

Usually yes. The pavement is normally public highway, so the highway authority must agree, and a ramp beyond the property line is rarely allowed. Planning permission may also be needed, and listed buildings need consent. We check the boundary and go through the options with you.

Is a shop legally required to have a ramp?

Not automatically. The Equality Act 2010 requires service providers in England, Scotland and Wales to make reasonable adjustments, and it sets no fixed ramp gradient. Northern Ireland uses the Disability Discrimination Act 1995. What counts as reasonable depends on the premises, cost and resources.

What ramp gradient should I aim for?

A gradient of 1:12 is the steepest normally accepted, and only on short flights. In England, Approved Document M gives 1:12 for 2 m, 1:15 for 5 m and 1:20 for 10 m, and BS 8300 gives similar guidance. Scotland, Wales and Northern Ireland have their own documents.

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Accessible shop entrances in Surrey

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