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Shopfronts for pharmacies

A pharmacy serves people who may be unwell, elderly or using a wheelchair, so the way in matters more than in most shops. A level threshold, a door that opens without effort and a sign visible from along the street all count. Medicines need strong out-of-hours protection, and consultation areas need privacy from the pavement. Most owners want a tidy aluminium frontage with an automatic door, laminated glass and discreet graphics.

What matters most?

A step-free entrance

Automatic doors and a level threshold help people with walking aids, wheelchairs and prams. Where there is room for one, a ramp needs careful design to Approved Document M in England.

Strong out-of-hours security

Medicines and cash make a pharmacy a target. Security glazing, a shutter or internal grille and sound locks put layers between the street and the stock.

Privacy for consultations

Frosted graphics on consultation room glass stop people seeing in. The rest of the window can stay clear and welcoming.

A sign that reads from a distance

A lit projecting sign helps people find the shop from along the street. Keep the lighting steady, because in England flashing signs fall outside deemed consent.

The word pharmacy on a fascia is a restricted description under the Medicines Act 1968, tied to registered pharmacy premises, and the title chemist is restricted too. Check your sign wording against your registration before ordering, especially at a new site.

Common questions

Does a pharmacy have to have an automatic door?

No law says every pharmacy must have one. The Equality Act 2010 duty in England, Wales and Scotland is to make reasonable adjustments, and an automatic door is one common way of doing so. Northern Ireland has its own disability law.

Can you work around opening hours and medicines storage?

Yes. Out-of-hours and overnight work can be arranged, and we agree beforehand how the front stays secure at each stage, so medicines are never left behind an open frontage without a plan.

Which services fit?

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